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SHIPPING
SHIPPING METHODS
We need a signature at your end to insure delivery.
UPS shipping cost is calculated automatically. For large orders and registered mailing orders use the shopping cart to place your order then select "Will call with shipping instructions" at the bottom of UPS shipping, we will ship by freight truck, or your option.
SHIPPING INSURANCE
During the checkout process, if you check the box to insure your order, the shipping total presented on the checkout page will include the cost of insurance.
SHIPPING SCHEDULE
All credit card orders are processed within three to seven business days, excluding weekends and holidays after fraud check. Orders placed by electronic check through Pay Pal won't ship until the funds have cleared, which may add an additional four days to delivery time. We ship world wide. Packages ship from Vancouver. Please allow 3-4 weeks for delivery.
ORDER STATUS
After ordering, you can check your order status on the order status page. You will need to enter your Order ID number (Cart Number not conformation number) and email address.
DELIVERY:
F.O.B. Our Vancouver Warehouse
* All Applicable Taxes and Duties are extra *
PAYMENT
PAYMENT METHODS
The 2009 holiday season was not pleasant for us. We had too many online fraudulent transactions for the number of transactions as a percentage. Because of this, our merchant account for Credit Cards has temporarily closed our account until the transactions get sorted out. Therefore, the only ways we will accept payment are checks or money orders. This is an inconvenience and we understand. If you still wish to receive your order make check payable to;
Our Little Secret Corp.
307-1755 Robson Street
Vancouver BC V6G3B7
Once again, we are sorry for this inconvenience.
SALES TAX
British Columbia residents must pay 7.0% provincial tax. Canadians residents must pay 5.0% general sales tax.
PRICING
Prices are subject to change without notice. Although we take great care when entering prices, it is possible that an item may be accidentally mispriced. In the unlikely event that this occurs, and an item's correct price is lower than the price indicated on our web site, we will refund the difference to you. If an item's correct price is higher than the price indicated on our web site, before shipping the item we will either contact you for instructions or cancel your order and notify you of the cancellation.
SUPPORT
If you have any questions or concerns concerning our products, your order, or this web site, please contact us through our contact form and we'll be happy to assist you.